Can I return a used item?

Once an item has been used, we cannot accept the item back for a refund or exchange.

The item can no longer be considered new and cannot be resold to another customer.

The exception to this would be if the item has a fault covered by our standard one year warranty.

We would consider an item used if it is not in the exact same condition as it was sold to you. 

This means that the item is completely unused, with all tags and labels still attached, boxes, packaging and accessories still sealed if appropriate and undamaged.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article