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Returns, Refunds and Exchanges (9)

View more information on how to return or exchange an item and how we process refunds

Can I exchange an item?

Modified on Mon, 28 Aug, 2023 at 9:45 AM
Can I return a used item?

Modified on Wed, 29 Jun, 2022 at 11:46 AM
How and when will we refund you

Modified on Thu, 5 May, 2022 at 10:33 AM
I've lost my receipt, can I still return an item?

Modified on Thu, 5 May, 2022 at 10:28 AM
My purchase has developed a fault

Modified on Mon, 22 May, 2023 at 12:36 PM
Returning an unused item bought in store?

Modified on Thu, 5 May, 2022 at 10:30 AM
Returning an unused item bought online?

Modified on Wed, 22 Nov, 2023 at 10:13 AM
Something is missing from my order

Modified on Thu, 5 May, 2022 at 10:31 AM
What happens if my order is incorrect?

Modified on Thu, 5 May, 2022 at 10:32 AM