My parcel has arrived damaged, what should I do?

If your parcel has arrived with visible damage please refuse to accept delivery of the parcel and contact our support team immediately.


If you have accepted the parcel please contact our support team who will help resolve the issue.


To contact our support team, call us on 01786 430400 or send us an email.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us how can we improve this article!

Select atleast one of the reasons

Feedback sent

We apprciate your effort and will try to fix the article